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June 10, 2023  
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<< Back To Search Results Bridgestone Retail Operations, LLC
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Automotive Service Manager

Position Description

Automotive Service Manager – Nashville, TN

Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!


Combining your in-depth automotive repair knowledge with your exceptional people skills, you’ll manage customer relationships and frequently serve as a liaison between technicians and customers. You’ll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Job Responsibilities

• Assign and schedule work duties to auto service staff according to individual skill level

• Serving all automotive service needs of customers

• Oversee the hiring and training of an effective auto service team

• Ensuring high teammate retention

• Maintain compliance with quality standards

• Developing customer satisfaction and retention

Minimum Requirements

• High School Diploma or equivalent

• 4 years of auto service technical experience

• 1 year of service manager or service writer experience

• Problem solving – customer complaints

• Aptitude to manage inventory, scheduling, equipment maintenance, etc.

• Capacity to lead and coach others

• Teammate and customer/communication skills

• Ability to recruit and select technicians and general service teammates successfully according to store requirements

• Willingness to continue education and remain current in automotive repair issues

• Must have completed all the current and required BSRO store education courses & modules required for this position.

• Must have valid automotive driver’s license at all times in order to test drive customer’s vehicles

• 2-year degree or equivalent

Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!

We are An Equal Opportunity Affirmative Action Employer, in fact, “One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates.

Calea Robinson - 312-445-6239 - Robinsoncalea@Contractor.Bfusa.Com

Additional Information

Salary: 17.81-26.84 USD Hourly
Employment Type: Full-Time    
Position Location: Nashville
Number of Positions: 1

Contact Information

Calea Robinson
Phone: 312-445-6239

Apply for this position

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