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| Position Description |
Automotive Service Manager – Nashville, TN
Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!
Overview
Combining your in-depth automotive repair knowledge with your exceptional people skills, you’ll manage customer relationships and frequently serve as a liaison between technicians and customers. You’ll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Job Responsibilities
• Assign and schedule work duties to auto service staff according to individual skill level
• Serving all automotive service needs of customers
• Oversee the hiring and training of an effective auto service team
• Ensuring high teammate retention
• Maintain compliance with quality standards
• Developing customer satisfaction and retention
Minimum Requirements
Required:
• High School Diploma or equivalent
• 4 years of auto service technical experience
• 1 year of service manager or service writer experience
• Problem solving – customer complaints
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others
• Teammate and customer/communication skills
• Ability to recruit and select technicians and general service teammates successfully according to store requirements
• Willingness to continue education and remain current in automotive repair issues
• Must have completed all the current and required BSRO store education courses & modules required for this position.
• Must have valid automotive driver’s license at all times in order to test drive customer’s vehicles
Preferred:
• 2-year degree or equivalent
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!
We are An Equal Opportunity Affirmative Action Employer, in fact, “One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates.
Calea Robinson - 312-445-6239 - Robinsoncalea@Contractor.Bfusa.Com
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Additional Information |
Salary: 17.81-26.84 USD Hourly
Employment Type: Full-Time
Position Location: Nashville
Number of Positions: 1
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| Contact Information |
Calea Robinson
Robinsoncalea@Contractor.Bfusa.Com
Phone: 312-445-6239
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